Privacy Policy
Last updated: May 10, 2026
This Privacy Policy describes how Thrillstories ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at thrillstories.pro and any related services we provide (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
We are committed to handling your personal information responsibly and transparently. Please read this policy carefully to understand your rights and our obligations.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you interact with our Service, including when you:
- Create an account or register for our Service
- Submit a contact form, inquiry, or booking request
- Communicate with us by email, phone, or other means
- Purchase or request a service
- Subscribe to updates or communications
- Respond to surveys or provide feedback
This information may include your name, email address, phone number, postal address, payment details, and any other information you choose to share.
1.2 Information Collected Automatically
When you access our Service, certain information is collected automatically by our systems and third-party tools, including:
- IP address and approximate geographic location
- Browser type, version, and language settings
- Operating system and device type
- Pages visited, time spent, and navigation paths
- Referring URLs and exit pages
- Date and time of access
- Cookies and similar tracking technologies
1.3 Information From Third Parties
We may receive information about you from third parties such as payment processors, analytics providers, or social media platforms if you interact with our Service through those channels. We handle such information in accordance with this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To process bookings, fulfil requests, manage your account, and provide the services you have requested.
- Communication: To respond to your inquiries, send confirmations, and provide updates related to your use of the Service.
- Improvement: To analyse usage patterns, identify issues, and improve the performance, features, and user experience of our Service.
- Marketing: To send promotional communications where you have given consent or where we have a legitimate interest, with the ability to opt out at any time.
- Security: To detect, prevent, and respond to fraud, abuse, or other harmful activity.
- Legal compliance: To meet our legal and regulatory obligations and enforce our terms.
We do not use your personal information for automated decision-making that produces significant legal or similarly significant effects without appropriate safeguards.
3. Legal Bases for Processing
We process your personal information on one or more of the following grounds:
- Contractual necessity: Processing is required to perform a contract with you or to take steps at your request before entering into a contract.
- Legitimate interests: Processing serves our legitimate business interests, such as improving our services and preventing fraud, provided those interests are not overridden by your rights.
- Consent: You have given clear consent for a specific purpose, such as receiving marketing communications.
- Legal obligation: Processing is necessary to comply with a legal requirement.
4. Cookies and Tracking Technologies
4.1 What We Use
We use cookies and similar technologies such as web beacons and local storage to operate and improve our Service. Cookies are small text files stored on your device that help us recognise you and remember your preferences.
4.2 Types of Cookies
| Category | Purpose |
|---|---|
| Essential | Required for the Service to function. Cannot be disabled without affecting core features. |
| Functional | Remember your preferences and settings to personalise your experience. |
| Analytics | Help us understand how visitors use the Service so we can improve it. |
| Marketing | Used to deliver relevant advertising and track campaign performance. |
4.3 Your Choices
You can control cookies through your browser settings or through any consent mechanism we provide. Disabling certain cookies may affect the functionality of the Service. For more information on managing cookies, refer to your browser's help documentation.
5. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: We engage trusted third parties to perform functions on our behalf, such as payment processing, hosting, analytics, and email delivery. These parties are contractually required to protect your information and use it only as directed.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
- Protection of rights: We may disclose information where necessary to protect the rights, property, or safety of our company, our users, or others.
- With your consent: We may share your information for any other purpose with your explicit consent.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by applicable law. The criteria used to determine retention periods include:
- The duration of our ongoing relationship with you
- Legal obligations to retain data for minimum periods
- Statutes of limitation applicable to potential legal claims
- Guidance from relevant regulatory authorities
When personal information is no longer required, we securely delete or anonymise it.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include encryption of data in transit, access controls, and regular security reviews.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use strong passwords and protect your account credentials.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and any applicable authority as required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. Where such transfers occur, we take appropriate steps to ensure your information remains protected to a standard consistent with this policy, including relying on recognised transfer mechanisms where required.
9. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Restriction: Request that we restrict the processing of your information in certain circumstances.
- Portability: Request that we provide your information in a structured, commonly used, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
10. Children's Privacy
Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe we may have inadvertently collected information from a child, please contact us.
11. Third-Party Links and Services
Our Service may contain links to third-party websites, services, or applications that are not operated by us. This policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our Service.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our Service.
Your continued use of the Service after any changes become effective constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
- Company: Thrillstories
- Website: thrillstories.pro
- Email: help@thrillstories.pro
- Phone: +64 6 758 8655
- Address: 12 Hereford Street, Christchurch Central City, Christchurch 8013, New Zealand
We are committed to resolving any concerns you may have about our privacy practices and will make every effort to address your inquiry promptly and thoroughly.